To submit for a refund, please email us at info@drinkjubi.com. We will notify you once we’ve researched your inquiry, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund to your account.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please take pictures of your order and send them to info@drinkjubi.com.
Exchanges
We do not provide exchanges.
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FDA DISCLAIMER:The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act require this notice.
Legal Status of Kratom in the United States
“WE DO NOT SHIP TO THE FOLLOWING US STATES, COUNTIES, AND CITIES WHERE KRATOM IS RESTRICTED: ALABAMA, ARKANSAS, INDIANA, RHODE ISLAND, VERMONT, WISCONSIN, SARASOTA COUNTY (FL), UNION COUNTY (NC), DENVER (CO), AND SAN DIEGO (CA).”
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